White Stone Cleaning respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your details in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect personal information when you contact us, submit an enquiry, request a quote, make a booking, or communicate with us through our website, email, or phone. The information we may collect includes:
- Your name
- Phone number
- Email address
- Address or service location
- Service preferences and enquiries
We may also collect non-personal information such as website usage data, browser type, and cookies to improve user experience.
How We Use Your Information
We use the information we collect to:
- Provide cleaning services and customer support
- Respond to enquiries and quote requests
- Communicate promotions, updates, and service information (if consented)
- Improve website performance and service quality
We only collect information that is relevant and necessary to deliver our services efficiently.
Sharing of Information
White Stone Cleaning does not sell, rent, or trade personal information to third parties. Your information may only be shared with trusted service providers assisting in operations, and only where necessary, with strict confidentiality maintained. We may also disclose information if required by Australian law.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we strive to maintain secure systems, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance browsing experience and analyse website performance. You may disable cookies through your browser settings, however, some website functions may be affected.
Access and Correction
You have the right to access or update your personal information stored with us. If any details are incorrect, please contact us and we will promptly update or correct the information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this website.
Contact Us
For privacy enquiries, data access requests, or concerns, please contact us:
White Stone Cleaning
Email: info@whitestonecleaning.com.au
Phone: +61 470 387 369